Why do your customers choose you over your competitors? If you need to ask your customers what matters to them when choosing a wholesaler, their answers will likely be narrowed down to three top priorities. You want fast, reliable, and secure service. This bit of customer satisfaction can be achieved through a B2B self-service portal.

Secure Access:

What your customers buy and what price they pay is nobody's business. The B2B portal allows safe access to the tools. Moreover, you can also get free 14 days access to these tools to give them a try before trusting them. With password security, account expiration rules, and encryption options for passwords and credit card information, your customers know that you value privacy and security. These features also ensure that only people you want access to your information can do so.

B2B eCommerce: Here's What Every B2B Company Needs to Know

Image Source: Google

Fast Service:

Easily accessible information provided by B2B portals can streamline your entire business and make you faster and more efficient. When a customer requests information about the availability of their inventory, the B2B self-service portal can provide it in real-time. By associating with your ERP, the portal is always updated and is able to provide precise information about the availability of stocks, order status, account information, and more.

Reliable Information:

Your customers need to know that they can rely on the accuracy of your information. B2B portals significantly reduce errors by interacting with your ERP. In addition, all business rules supported in ERP are automatically applied to all portal transactions. You and your customers can rest assured that any changes or updates are current and correct. With a B2B portal, your customers can reliably present what your company has to offer.